FAQ

How do I get there?

Comic Con Scotland

Royal Highland Centre
Ingliston

Newbridge

EH28 8NB

Tel 0131 335 6220

With excellent air links and rail and road network, getting to Edinburgh and the Royal Highland Centre from overseas or within the UK has never been easier.

By Car 

For directions from your location visit www.multimap.com and input EH3 8EE for the destination postcode.

Where can I park?

We have an on site car park charged at £5 for all day parking.

What are the opening hours?

The opening hours for Comic Con Scotland are 9am-6pm on both days of the event.

Is the venue disabled friendly?

We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements. Comic Con Scotland customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket. Everybody’s requirements will be different and we want to ensure your enjoyment of the event, therefore, tickets can only be booked by calling our Customer Care team on 0344 335 0437. Customers will receive tickets allowing priority access to Comic Com Scotland, avoiding the queue and giving priority for autographs and photo opportunities, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival.

Accessible Parking near the venue
Dedicated accessible parking spaces are available in the following facilities:

Carers Tickets

Comic Con Scotland will provide a free ticket to carers/personal assistants of fans who are attending that have a medical disability to accompany them in the venue. The person with disability will need to buy a full price general admission ticket, it is only the carer/personal assistant who is entitled to a free ticket. If the person with disability is under 16 years of age, a carer ticket will not be granted as all persons under 16 years of age need adult supervision anyhow. In order to receive an additional ticket the personal assistant needs to be on the carer's register which we will need proof of. Please call our customer services team to book on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm

How do I book tickets?

Online
Tickets can be purchased online here

Over the Phone
You can purchase tickets over the phone by calling the TicketQuarter Hotline on 0344 800 0410 (same cost as calling a normal landline number). Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm

How do photographs & Autographs work?

Priority queue

People who purchase a ticket in advance will get priority in the autograph and photograph queue. You can pay on the day for an autograph at the guest table, or a photograph at the photo shoot station at the allotted time of that guest. 

How many people in a photo & who pays?

There is a maximum of 5 persons allowed in the picture with the guest. Children under 10 years of age are free of charge, anyone over this age needs to purchase one photo ticket per person. There must be at least one paying person per photo shoot.

When are the photo times?

Session one times for photo shoots will be between 10am-2pm, session two times for photo shoots will be between 2pm-6pm. Actual times of individual shoots will be announced soon.

When are autograph times?

Our special guests will be signing all day from 10am til 6pm if they are not in a live panel on stage or taking a break. Sometimes guests will arrive late or early due to travel requirements so please be aware of this when making your plans as we cannot guarantee they will be available all day.

How do I get my photos?

Photographs will be issued at 10x8 inch size in card frames within seconds after the photo shoot. You will receive 1 printed photo. Additional prints and digital copies will be available to order online after the event has finished.

Are digital photos available?

Digital copies will be available for £5 when you pick up your printed photo.

What is your weapons policy?

Monopoly Events adopt a common-sense approach to items allowed in to the venue. Obviously anything that would be illegal to carry in public is forbidden. We would ask that you are considerate about other fellow customers when thinking of what you bring with you. Monopoly Events reserve the right to deny entry, withdraw access, or cancel tickets without refund . Monopoly Events Staff & Security for the event and venue reserve the right to reject any weapon or prop if deemed likely to cause a nuisance

You and anything you bring with you may be searched upon entry to the venue, we reserve the right of entry

 

Banned Items

  • Metal blades - sharp or blunt e.g. swords, axes & knives.
  • Bats - Wooden or Metal , Including baseball bats
  • Guns - Rifles & Artillery
  • Crossbows & Strug Bows , Sharp Arrows
  • Gas Canisters
  • Nails Protruding or other sharp items protruding from items or costumes
  • Lazer pointers , regardless of being part of costume or prop
  • Any other item that is deemed illegal to carry in the UK

 

We do not offer any exceptions to our rules regardless of memberships , licences etcBring your items at your own risk however Police may destroy confiscated items without consultation.

 

Allowed items

  • Unrealistic Guns and Toy Guns such as Phasers and plasma guns are allowed up to 150cm
  • Realistic imitation firearms such as airsoft guns & BB guns are allowed as long as they have the brightly coloured tip or muzzle fitted
  • Bows & Crossbows are allowed if unstrung or props which cannot be operated
  • Slings and catapults are allowed however no ammunition must be carried and will be confiscated if found
  • Once again please bring items at your own risk , if staff and security deem them to be a risk to the event and its attendees confiscation is likely.

What is your cosplay policy?

  • We do not allow nudity, adult fetish attire and extreme BDSM is not allowed.
  • Costumes & Props must not create or involve naked flames.
  • We would request that any larger costumes do not exceed 3 metres between two points of the costume / prop.

Monopoly Events reserve the right to intervene if any costumes / uniforms are inciting hate or crime and are from any organisations that are responsible for any crimes against humanity.

Monopoly Events want all our visitors to enjoy our events therefore if you are in any doubt on any of the guidelines check first by emailing info@comicconventionscotland.co.uk

Can I book a traders table?

Yes, we are accepting applications for 2018 now.

Book a Table

Can I apply to volunteer on the event?

Yes, we are always looking for people to help with the event, in fact some of our full time staff started as volunteers themselves.


Apply to Volunteer

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